Policies

Corporate Accounts – A Company Account may be established after completing a credit application. We do request a credit card for the first order, however, and will keep the number on file. Invoices go out the day after the order is placed. If payment is not received within 15 business days, the amount will be placed on the credit card.

Any Bill PAST DUE BY 60 DAYS or more will incur a $25 late fee.

Basket Orders Placed For Local Delivery by 12:00 p.m. will be delivered the same day. Any orders placed after 12:00 p.m. will be delivered the next business day, unless otherwise requested; i.e. future date is arranged.

Residential Deliveries will be made Monday through Friday between 8:00 a.m. and 7:00 p.m. Deliveries start at $7.00. This fee covers most of the greater area. Outlying areas may incur a $12.00 delivery fee. Rush deliveries are $15.00. Residential Deliveries made when no one is available to receive the delivery will be left with a neighbor if possible and a door tag will be left with notification of delivery and location.

Commercial Deliveries will be made Monday through Friday between 8:00 am. and 5:00 p.m. Our courier service guarantees delivery by the close of the business day. Fees are the same as the residential fees outlined above unless other arrangements have been made.

Special timed deliveries will be quoted upon request.

UPS is our chosen courier service. Most parcels range from $7.95 to $12.50 for regular ground service. All other requests for 3 Day Select, 2nd Day Air and Next Day Air will be quoted upon request. Our orders are shipped regular ground service unless otherwise requested. Penalty fees for incorrect addresses will be charged.

UPS U.S. Ground Map Results

The map above shows business days in transit from our location in Woodbury, CT.

UPS Ground Shipping Costs to Any Destination in the Continental
United States:
Item Price UPS Ground
$0.00 to $34.99 $7.95 Two-Day Air Express: Add $9.95 to UPS Ground Charge
$35.00 to $44.99 $8.95 Overnight Air Express: Add $19.95 to UPS Ground Charge
$45.00 to $59.99 $9.95 Saturday Delivery: Add $10.00 to Overnight Air Express Charges
$60.00 to $79.99 $10.95
$80.00 to $99.99 $11.95
$100.00 to $149.99 $13.95
Shipping for Plants & Flowers

Fresh Flowers – Overnight: Delivered Tuesday through Saturday

Tropical Plants – Overnight: Delivered Tuesday through Saturday
2 Day: Delivered Wednesday through Saturday

Standard Overnight- $19.95 on all plant/flower gift selections (for Saturday delivery add $10.00)

2 Day Service- $14.95 on all plant/flower gift selections** (for Saturday delivery add $10.00, not available in all areas)

** additional $5.00 charge for Series PF large plants.
Delivery by 5:00 p.m. in 2 business days to most U.S. locations; by 7:00 p.m. to residential addresses.

** Gift Baskets USA reserves the right to substitute items of equal or greater value based upon availability **

** Chocolate items may be substituted during summer months *